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speed upgrades

Community Veteran
Posts: 1,699
Registered: 30-07-2007

speed upgrades

OK I know this has been talked to death :twisted:
It's probably me being a bit thick, but I don't think I ever got to know how I will know that my connection has been upgraded. (Or any serious timescale)

1. Do I request it?
2. If not, will I be told to restart my router to pick up the new speed? or
3. will it all just happen?

John
2 REPLIES
slev
Grafter
Posts: 357
Registered: 30-07-2007

Re: speed upgrades

Quote

1. Do I request it?
2. If not, will I be told to restart my router to pick up the new speed? or
3. will it all just happen?

John


Hi

1) No everyone's line will be upgraded by BT upto 2 mb, you do not need to do anything.

2) You will be disconnected and reconnected at the exchange to the new speed

3) Yes it will just happen ( When BT get to your exchange )

If you would like the higher speed now you can jump the que by paying £14.99

Hope this helps

Ian
Community Veteran
Posts: 1,699
Registered: 30-07-2007

speed upgrades

Thanks Wink
I guess I'll just sit tight and wait to see what happens.

John