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Why are the connect accounts still down?

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Why are the connect accounts still down?

Im glad to see the work in London went fine, but why has no one picked up my ticket from 6pm 1st Nov.

Im on a Connect Heavy User Fixed Cost Dialup account and since 1pm on the 1st Nov have been unable to get any connectivity outside of the Force9 website.

Im so glad for the ADSL users that they are working fine but what about the connect customers?

Why? why? why? why?

Since force9 seem more bothered about ADSL users they might rwady this post.

Sorry to the ADSL users.. you seem to have your own problems too.