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Web form on front page

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Web form on front page

I signed up for a domain name with F9 and published a website with a 'form' on it for prospective customers to order from. This does not work because f9 don't have the relevent extensions installed (or something like that.) Microsoft tell me that it it the job of my ISP to do it and F9 say they don't offer that level of support. IT IS NOT UNUSUAL TO WANT A FORM ON A WEBSITE! If you are not able to host a 'front page' site, then don't offer the service. It has left me high and dry. I don't know how to solve it. I have copied a form from the f9 website and altered it to fit my needs, but I can't direct it to my e-mail address. Where can I get access to the form results? AAARGH!
Thanks for listening!
F9 have given up - can anyone help me?
Cry