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Transfer Domain Out

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Transfer Domain Out

Hi

I'd like to transfer my domain from free-online to another host however they have not been forthcoming with an IPS Tag. Is there any other way to transfer my www.botswanawildlife.co.uk domain out?

I contacted my new host and they said to point the name servers to their name servers.

How do I go about doing this if they don't give me their IPS Tag?

Thanks

Philip