Just a quick thank you to plus staff who helped with our house move. Our ADSL connection sprang into life today and so far it seems to be working well.
If anyone reading this is moving into a new house that doesn't yet have a line.... It's worth noting that BT can easily take THREE MONTHS to connect the phone line. That's from placing the order to it working as a phone line. In our case we placed our order on 29th December last year and it was finally connected about a week ago. That despite our builder installing the line from the house to the bottom of the nearest pole last summer.