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Thank You Plusnet / F9

Voodoo
Dabbler
Posts: 23
Registered: 06-09-2007

Thank You Plusnet / F9

A while back I had a pop at plusnet and BT not talking to each other, and
screwing up ADSL accounts, this was mainly brought on by frustration of
seeing the ADSL light active on my router and not being able to use the
service for the best part of a month.

Well tonight I finaly got sorted by Mike Grice from plusnet and I would just
like to say thanks to Mike and the rest of the plusnet team, It was a long
slog but worth it in the end.

For all those that slag off Plusnet / F9 alls I can say is there support
staff are good and dont fob you off with the usual ***** .............. Nice
one lads happy I signed up with you.

Paul

:cheese:
2 REPLIES
N/A

RE: Thank You Plusnet / F9

So what was the problem, and what was the solution? It should be documented here, so others may benefit from it!
Voodoo
Dabbler
Posts: 23
Registered: 06-09-2007

RE: Thank You Plusnet / F9

> So what was the problem, and what was the solution? It should be documented here, so others may benefit from it!

Basically when my account was set it it had both Plusnet and Force 9 components mixed together.
Plusnet gave me a plusnet login and Bt had set the exchange up with a force 9 Login. So when I logged in it did know were to go or what to do both were saying there ends were configured coorectly untill some one looked a bit closer at the problem.

Yes this simple ***** up took almost 4 weeks to get resolved but now it is I am happy

Paul