> I gave up with online support so tried the telephone.
> They said to power down the adsl modem/router for 20 mins. I was sceptical as I'd done a couple of power downs but not for that long, but it worked!
> My setup is a Conexant ADSL/ROUTER on a fixed IP rage sharing access over a 10/100 switch.
> Telephone support also said to try using
> username: bt_test@startup_domain
> password: test
> if it didn't work but it did so I didn't need this.
I am glad to here that your connection problems are now sorted out but mine are definately not and I am not alone either. ADSL speeds remain extremely poor and bandwidth is a fraction of what is should be at the present time.