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Regrade already done (?)

mikko
Grafter
Posts: 288
Registered: 30-07-2007

Regrade already done (?)

According to emails received and my services summary the regrade to paygo 3 was done almost immediately after my request.
Congrats to Metronet on speedy action (although another email from Metronet told me they cannot expedite it! Confusing. Hope it's really taken effect).
1 REPLY
mikko
Grafter
Posts: 288
Registered: 30-07-2007

Usage vs speed regrade

It seems that Metronet confused my request to change to paygo 3 with a request to uprade to 8MB/s max (already done last month), hence their statement that will take 5-7 days, and their reply to my email telling me that they can't do my regrade any quicker (in fact they put me on paygo 3 immediately so they have no more outstanding tasks to perform for me).