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Problems with all ADSLs since wed 31st.

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Problems with all ADSLs since wed 31st.

I operate 20 Force 9 adsl accounts across my business.

Since last wednesday we have had dreadful performance - much of the time the sites have been disconnected or unusable. Presently we are "connected" but ping times are a joke - and around 50% of pings expire in transit.

I have attached a trace at the bottom that shows the problems are within the plus net network.

It saddens me to post this since F9 is a good concept and when it works it is excellent. However at present the service is not "fit for the purpose" and I would like to know when we could expect to be back to a reliable usable service?

I bet Im not the only one with these problems on F9 ADSL either!

I look forward to an encouraging reply.

peter.blundell@dealersystems.co.uk

13 30 ms 40 ms 40 ms 212.113.3.2
14 30 ms 40 ms 40 ms 212.113.3.26
15 110 ms 100 ms 100 ms 213.232.65.249
16 * 110 ms 100 ms 213.166.3.150
17 211 ms * 110 ms 81.core.plus.net [212.159.1.81]
18 120 ms * * dsl-gw.core.telehouse.plus.net [212.159.1.116]
19 140 ms * 100 ms 217.41.128.233
20 * 150 ms 200 ms 217.41.128.133
21 140 ms 151 ms 160 ms whiteskin [212.159.64.121]

race complete.
1 REPLY
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RE: Problems with all ADSLs since wed 31st.

In our office (different account to this one), we noticed a big drop in ADSL performance last monday (29th), although it's not been that good for the last 3-4 months.