My service was 'upgraded' from the PAYG 2Mb service in early June and since then I have been running at 16Kbpsec - slower than dial-up. Three weeks after logging a fault which had been around for at least a week before, I am stiil in this situation.
Welcome to the forums. The general forum is for jokes and off topic i.e. non PlusNet specific chat. The main community Support forum is the place for discussion of PlusNet's services. Normally I'd move this, however there are many existing threads discussing these types of issues, as such Im locking this one instead.