A friend of mine recently moved house to a city location.
At his previous address he had ISDN and wants to upgrade to ADSL.
He contacted his ISP and was given a date for the upgarde etc
That date came and went and still no boradband so he rang their customer services.
He was told that, according to BT, he wouldn't be able to get broadband as the exhange was full and he would have to wait for someone already on broadbrand to cancel their connection.
Personally, I think this sounds like utter rubbish. I was under the impression that if you had a BT phone line and your exhange was boradband enabled then you could get ADSL (assuming line quality etc was ok)
Can anyone confirmt that his ISP is telling the truth?