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Misco (Simply Computers) poor customer service

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Misco (Simply Computers) poor customer service

purchased a 3COM OFFICECONNECT ADSL WIRELESS 11G FIREWALL ROUTER from misco, could not access certain web sites like bbc, ebay and f9 home page if the firewall was turned on. Ending up trying 3 different units all had same problem (one supplied by 3com). 3com support ok but misco are a nightmare, very hard to get a refund, still waiting for them to collect a return , promised next day collection but still waiting after a week. I have now got a linksys router

did not respond to emails or faxes and customer support is a 0870 number