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Lost eTrust anti virus launch screen

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Lost eTrust anti virus launch screen

Has anyone who usues eTrust anivirus ever lost the launch screen? I mean when I click the icon the colour screen appears for a second and then nothing happens. After several communications with CA it seems the only alternative is to uninstall and re-install which I am hesitant to do as it is very involved. Not having the launch screen means I cannot set up scheduled scans of the whole computer etc.

Any help please.