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Feedback Form

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Feedback Form

Hi - Im struggling to set up a feedback form. Kinda understand the basics, and expect once something stunning falls into place it will all work

Currently I stuck the code given by force9 for the feedback form into a feedback form page - but when I send it says the recipient isnt recognised. So far I gather I need to add the recipient email to a list in a cgi file..

Now Im kinda stuck getting access to this. I saw something on the help files about FTP to cgi.force9.net - but cannot get access with this

Can someone point me (nicely!) in the right direction? thanks
:shock:


PS: Code below from the web page - (I changed the email not to show my personal email address when posting here..).



Sue





<div align="center">
<INPUT TYPE=HIDDEN NAME="recipient" VALUE="me@here.com">
<INPUT TYPE=HIDDEN NAME="subject" VALUE="Sandlings Log Cabin Site Feedback">
<INPUT TYPE=HIDDEN NAME="realname">
<br>
Full Name<br>
<input type=TEXT size=40 maxlength=60 name="name">
<br>
<br>
Email Address<br>
<INPUT TYPE=TEXT size=40 maxlength=60 NAME="Email">
<br>
<br>
<span class="text">Send us your comments or questions</span><br>
.
<TEXTAREA ROWS=10 COLS=50 NAME="comments"></TEXTAREA>
<br>
<br>
<INPUT TYPE="submit" VALUE="Send Comments">
<input type="reset" value="Start Again" name="reset">
3 REPLIES
N/A

Feedback Form

using globalscape FTP I connected to

cgi.sandlings.force9.co.uk


but then got the following error

STATUS:> Getting listing ""...
STATUS:> Resolving host name cgi.sandlings.force9.co.uk...
STATUS:> Host name cgi.sandlings.force9.co.uk resolved: ip = 212.159.3.1.
STATUS:> Connecting to FTP server cgi.sandlings.force9.co.uk:21 (ip = 212.159.3.1)...
ERROR:> Can't connect to remote server. Socket error = #10051.
N/A

Feedback Form

Hi Sue

Assuming your FTP log was just befoer you posted your message, you were using an IP beloning to tiscali at the time. Unfortunately, to FTP to the CGI platform you need to be using a Force9 Account.
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Feedback Form

that'll be the problem then. pants.

Sad