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EasyStart - Spam Filter & Anti-Virus where are they ??

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EasyStart - Spam Filter & Anti-Virus where are they ??

According to the easystart package when I signed up it says spam-filter and anti-virus free, does anyone know where I configure these under my account settings, as I'm unable to find them.

thanks
Mike
7 REPLIES
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EasyStart - Spam Filter & Anti-Virus where are they ??

I'll second that one. Or is it an automatic thing decided on by F9?
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

EasyStart - Spam Filter & Anti-Virus where are they ??

Hi,

You should be able to configure both the Spam and Anti-Virus options under the Services link on the left hand side of the portal.

You should then have links to the security package where you can configure each component.
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EasyStart - Spam Filter & Anti-Virus where are they ??

The only links I can find there are to purchase the package, none to configure the package.

Mark
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EasyStart - Spam Filter & Anti-Virus where are they ??

i had to contact support and get it added to my account as I noticed I couldn't find anywhere to configure it.

The chap @ support was very helpful and set it all up and ensured I could then see it under my email settings so I could configure it myself.

it should be auttomatically added to your account, but not sure why it isn't

check email settings and if not under there give them a ring.

regards
mike
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EasyStart - Spam Filter & Anti-Virus where are they ??

Thanks Martin, there wasn't a place on the ticket to say it.

Mark
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EasyStart - Spam Filter & Anti-Virus where are they ??

Whilst configuring I notice that the domain is didit.force9.co.uk, will the filtering work if it is just didit.f9.co.uk?

Cheers

Mark
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

EasyStart - Spam Filter & Anti-Virus where are they ??

Yes Mark - Both addresses are aliases of each other...