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Constant Disconnects

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Constant Disconnects

Hi all

Over the last few days my online gaming enjoyment has been seriously hampered by constact disconnect/reconnections. Its driving me insane tbh. After i loose my ADSL connection it usually reconnects about 5-10 seconds later and does this over and over again. Any ideas what could be doing this? It was doing it most of Friday night but appeared to be ok Saturday night but then started doing it again on Sunday. Could it be my line?
2 REPLIES
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Constant Disconnects

it maybe your line but it also maybe other factors

have you reset your router/modem (disconnected from line for at least 1hr) ?
have you tried different filters or cables?
have you tried direct to master socket?

have you checked the service annoucements and service status screens to see if been any problems recently.

check all these first

if still a problem check to see if fault on PSTN - if so get BT to fix - if not log a ticket with F9 - tell them what diagnostics you've done - and if no further checks need to be done on your side they can log an ADSL fault...
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Constant Disconnects

Thanks for the advice. However it appears that the problem may have been solved. I changed the modem to a spare i had lying around and it all seems ok now. Fingers crossed anyway.