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Connecting at 512 or 1mb??

mikegm
Newbie
Posts: 6
Registered: 02-08-2007

Connecting at 512 or 1mb??

When I upgraded to B/band, I had the option of 512, 1mb or 2mb for same price. I had a line check and 1mb was possible and, I suppose was given. However when I do a 'line check' on other prividors web sites I am informed that I can have 512 !!! What am I actually looking for on 'speed test' on F9's site to say whether I am connecting at 512 or 1mb? Thanks
1 REPLY
N/A

Connecting at 512 or 1mb??

Hi mikegm,

Have you contacted F9 support and checked with them that your line/connection has been "unthrottled" since the upgrade was completed? Yes! otherwise you definately wont get the full speed desired, the unthrottling has to be done behined the scenes as it were by F9 at their end. Either phone them up ASAP! (quick option) or open a support ticket if you not in a hurry.

Ivan