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ADSL problems

N/A

ADSL problems

I have just found out that Free-Online have commisioned the new 622mb/s pipe, which is nice!

However, I cannot browse any websites except for free-online. Maybe it's a cheeky marketing ploy, I don't know Wink

I can't even get google or any website and I'm guessing this is just teething problems with the new pipe being comissioned.

Is anyone else experiencing this?
7 REPLIES
Community Veteran
Posts: 1,699
Registered: 30-07-2007

ADSL problems

Hi

I've just tried a few sites, and everything here seems fine. :lol:

John
N/A

ADSL problems

I've just changed my dns servers from 212.159.11.150 and 212.159.13.150 to 212.159.13.49 and 212.159.13.50 and all is well, but very very slow. Any website I visit times out, but after about 5 tries, is displayed. Anyone got any ideas why this is please?
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

ADSL problems

I'm not sure what this could be - Are you still seeing the problem now?

I would advise you raise a link:Contact Us ticket and attach some traceroutes so we can see if anythign is amiss this side.... I'm not sure at all what this might be though. Have you done a virus check recently?

Regards,

Ian
N/A

ADSL problems

This is the second time i've posted this message now and the third time i've tried to edit it!

Hi Ian, I have done a contact us and they suggested a traceroute and so I've posted one for google. The times returned aren't good!

Here's one i've just run after trying 3 times!:
Tracing route to www.google.com [216.239.59.104]

over a maximum of 30 hops:



1 56 ms 22 ms 23 ms 195.166.128.34

2 42 ms 71 ms 47 ms 212.159.1.241

3 22 ms * 71 ms 195.166.129.217

4 111 ms 142 ms 117 ms 195.66.224.99

5 181 ms 191 ms 164 ms 217.71.96.93

6 80 ms 64 ms 48 ms 217.71.105.54

7 54 ms * 48 ms 217.71.111.38

8 332 ms 334 ms 333 ms 216.239.48.146

9 130 ms 154 ms 142 ms 64.233.174.50

10 170 ms 196 ms 166 ms 216.239.49.121

11 304 ms 282 ms 281 ms 216.239.59.104



Trace complete.

I have a wireless setup and my connection to the router is fine as I can browse other computers very fast through it. I have also tried rebooting my router, but to no improvement.

I have recently formatted my machine and have installed Norton Antivirus, however, will perform a virus scan now.

I have a Netgear DG824M wireless router and am running Windows XP.

Any help would be much appreciated Smiley
N/A

ADSL problems

Here is another traceroute to google again, same site, just different results. These results were obtained when I could view this site to post this message - I couldn't do anything else though!

Tracing route to www.google.com [216.239.59.104]

over a maximum of 30 hops:



1 23 ms * 23 ms 195.166.128.34

2 22 ms 23 ms 24 ms 212.159.1.241

3 25 ms 23 ms 22 ms 195.166.129.217

4 22 ms 23 ms 28 ms 195.66.224.99

5 43 ms 42 ms * 217.71.96.93

6 45 ms 43 ms 42 ms 217.71.105.54

7 51 ms 44 ms 43 ms 217.71.111.38

8 72 ms * 72 ms 216.239.48.146

9 75 ms 81 ms * 64.233.174.50

10 75 ms 84 ms 70 ms 216.239.49.121

11 68 ms 69 ms 78 ms 216.239.59.104



Trace complete.

Results of the virus scan were: No viruses found
N/A

ADSL problems

Can't add much on this, but for comparison, here's a traceroute of my own, taken a few moments ago. The first couple of hops are in my own network.

C:\>tracert www.google.com


Tracing route to www.google.akadns.net [66.102.11.104]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms (my Firewall)
2 3 ms 3 ms 3 ms (my ADSL Router)
3 20 ms 19 ms 20 ms lo0.plusnet.pth-ag1.plus.net [195.166.128.11]
4 21 ms 23 ms 20 ms gi1-2.vlan3.pth-gw3.plus.net [212.159.1.2]
5 22 ms 20 ms 20 ms gi4-0-22.pth-gw1.plus.net [195.166.129.209]
6 20 ms 20 ms 20 ms LINX.LON-1-eth110.uk.lambdanet.net [195.66.224.99]
7 40 ms 39 ms 40 ms F-2-pos310.de.lambdanet.net [217.71.96.93]
8 43 ms 40 ms 42 ms F-8-eth200.de.lambdanet.net [217.71.105.54]
9 38 ms 36 ms 37 ms Google-F.de.lambdanet.net [217.71.111.38]
10 66 ms 66 ms 66 ms 216.239.48.146
11 70 ms 69 ms 71 ms 216.239.49.18
12 67 ms 66 ms 67 ms 66.102.11.104

Trace complete.


I notice my google is not the same as your google.
N/A

ADSL problems

Ive had problems all night. Playing counter strike now is impossible, everything is so laggy. It cant be my setup as 12 o clock midday playing cs was perfect..

Whats changed?