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ADSL Tracker

DJ1UK
Grafter
Posts: 69
Registered: 14-04-2007

ADSL Tracker

I recently ordered ADSL as my exchange goes active on the 18th June

My question is when does the ADSL Tracker update as it still is asking me to upgrade my account which i have already done.

2 REPLIES
N/A

RE: ADSL Tracker

> I recently ordered ADSL as my exchange goes active on the 18th June
>
> My question is when does the ADSL Tracker update as it still is asking me to upgrade my account which i have already done.
>
>

Hi,
I'm no expert in this matter but I have a feeling that you wont be able to upgrade your present F9 account until your phone line is activated to ADSL.
My guess is your account can only be upgraded by F9 once your line is actually activated and not before.
Once ADSL is activated then you will probably find account upgrading button on the portal will work OK at a guess.

Best Regards
Ivan

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Delmonte
Newbie
Posts: 7
Registered: 30-07-2007

RE: ADSL Tracker

> I recently ordered ADSL as my exchange goes active on the 18th June
>
> My question is when does the ADSL Tracker update as it still is asking me to upgrade my account which i have already done.
>
>
I had the same problem, tracker stayed blank for ages and didn't update. I sent an email to support they responded with all the dates for installation etc. Miraculously it started to update automatically
after that.