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squirrelmail

Veryan
Dabbler
Posts: 11
Registered: ‎24-10-2007

Re: squirrelmail

Cry  Cry  Cry

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'IMAP.plus.net', Server: 'IMAP.plus.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
I knew it wasn't for me!  And I have tried to follow all the instructions but I don't know what I am doing (I can happily set up ordinary email accounts so I am not completely daft)
I wouldn't have tried except that  I now can't get access to the spam folder AT ALL
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: squirrelmail

Hi there,
Mind letting us know what settings you haver entered?
You can find these by going to tools/accounts and then going into the properties of your IMAP.plus.net account and then selecting the servers tab.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: squirrelmail

Quote from: Veryan
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'IMAP.plus.net', Server: 'IMAP.plus.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

The port for IMAP is 143, not 110 which is where I suspect your problem is.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: squirrelmail

Veryan still needs to make changes to their settings. imap.plus.net is *not* a POP3 server which is what they're trying to connect to it as from what I can see.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Veryan
Dabbler
Posts: 11
Registered: ‎24-10-2007

Re: squirrelmail

incoming mail (POP3) - IMAP.plus.net
outgoing mail (SMTP) - relay.plus.net
but I can find no way of changing "my incoming mail server is a POP3 server"
and anyway, if I did get further I don't understand what to do next!!
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: squirrelmail

go back one stage and tick the IMAP box where it asks
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: squirrelmail

You can't change an existing account from POP3 to IMAP. You have to create a new account and select IMAP as the server type.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
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Veryan
Dabbler
Posts: 11
Registered: ‎24-10-2007

Re: squirrelmail

I had thought that it was a new account that I was creating...
I haven't been asked to tick an IMAP box.
I have even found, under "advanced", an incoming mail server port number and changed it from 110 to 143 (Bob, note) but it still says POP3.
And this is what I got -
"The server responded with an error. Account: 'IMAP.plus.net', Server: 'IMAP.plus.net', Protocol: POP3, Server Response: '* OK [CAPABILITY IMAP4rev1 CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA] Courier-IMAP ready. Copyright 1998-2005 Double Precision, Inc.  See COPYING for distribution information.', Port: 143, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90"
I think I need to go back to my selective deafness where IMAP is concerned  Sad
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: squirrelmail

The third page has a box at the top server - see picture below, in the box is pop3 is you click on the arrow you can change it to IMAP
[Moderator's note by Barry Zubel: Lets all play nice and politely please.]
Veryan
Dabbler
Posts: 11
Registered: ‎24-10-2007

Re: squirrelmail

Smiley
well, guys, thank to all your help and advice I think I might have got there!
(don't worry, Barry, what ever pierre_pierre might have said, no one can be ruder to me than I am to myself)
I am still not quite sure what to do now but I have rescued a few emails and deleted about 39,000 - or rather I thought I had but they are still sitting there with a red cross and a line through. 
Anyway, I am out for the next couple of days (NOT holiday - I wish!).  I'll see what is happening on Friday.
Wink
HPsauce
Pro
Posts: 7,016
Thanks: 162
Fixes: 2
Registered: ‎02-02-2008

Re: squirrelmail

You need to purge deleted messages to get rid of them totally if using IMAP.
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: squirrelmail

Quote from: HPsauce
You need to purge deleted messages to get rid of them totally if using IMAP.

In Outlook Express it is Edit ->> Purge Deleted Messages

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: squirrelmail

It's the same in Outlook itself Smiley
Veryan
Dabbler
Posts: 11
Registered: ‎24-10-2007

Re: squirrelmail

Thanks guys - that was the last bit of missing information.
I think I am done now!