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"Im on the road to sloware!"
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"Im on the road to sloware!"
15-02-2010 12:49 PM
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Please see the picture of the graph - my connection used to be around 6 meg but has been steadily deteriorating. We have the same filter, router and cabling. Nothing has changed and nothing has been added. after the re-booting of the router at 1225 the speed dropped to 335!.
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Re: "Im on the road to sloware!"
15-02-2010 12:58 PM
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Filters, routers and cabling can break or deteriorate, so it could still be them. You best be is to try a new filter in the test socket (behind your master socket) and see what effect this has on your sync speed. If that still doesn't help try a different router to see if that helps. If it not any of that you will need to raise a fault with Plusnet at http://faults.plus.net who will ask you to do all of the above, and will then raise it with BT if needed.
If it turns out to be a problem with your equipment (filters, routers, internal wiring), then BT have quite a heafty charge (about £125 I think), but doing the above tests will rule out all of that.
Phil
If it turns out to be a problem with your equipment (filters, routers, internal wiring), then BT have quite a heafty charge (about £125 I think), but doing the above tests will rule out all of that.
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: "Im on the road to sloware!"
15-02-2010 2:18 PM
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Can you retry now after a reconnect.
I have corrected the profile account your account.
No default profile existed on your service, which meant there was no value to change.
I have corrected this now and any future changes will reflect automatically.
I have corrected the profile account your account.
No default profile existed on your service, which meant there was no value to change.
I have corrected this now and any future changes will reflect automatically.
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Re: "Im on the road to sloware!"
15-02-2010 4:20 PM
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Thanks P. Richardson. Speed up to 5503 now.
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Re: "Im on the road to sloware!"
16-02-2010 10:21 AM
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Interesting, speed is now 4702... still quite a variation - I wonder why.
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Re: "Im on the road to sloware!"
16-02-2010 3:50 PM
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Just re-tested: 5743
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