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"Activate static IP" Page not working on control panel

FIXED
sparkshire
Interested
Posts: 2
Thanks: 1
Registered: ‎23-05-2021

"Activate static IP" Page not working on control panel

Hi, 

 

I'm trying to activate the static IP address on our account but every time I click active it takes me to a blank page with no information on.

 

Please advise what I can do to resolve this. 

 

Thanks

 

4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 9,212
Thanks: 4,176
Fixes: 323
Registered: ‎30-06-2016

Re: "Activate static IP" Page not working on control panel

@sparkshire  Welcome to the forum.

Deleted, I had not noticed that this is a Business account.

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If it fixed it,  help others - select 'This Fixed My Problem'

dvorak
Moderator
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Posts: 28,433
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Registered: ‎11-01-2008

Re: "Activate static IP" Page not working on control panel

@Baldrick1 business includes a static ip - just needs activating.

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If it fixed it click 'This fixed my problem'
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,341
Thanks: 9,226
Fixes: 1,479
Registered: ‎21-04-2017

Re: "Activate static IP" Page not working on control panel

Fix

Welcome to our community forums @sparkshire 

I've added a static IP onto your account now. If you can reboot your router this should be automatically applied and if you then go to a site like this one you'll be able to find out what the IP is. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
sparkshire
Interested
Posts: 2
Thanks: 1
Registered: ‎23-05-2021

Re: "Activate static IP" Page not working on control panel

Thanks for sorting this so quickly!