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"Activate static IP" Page not working on control panel

FIXED
sparkshire
Newbie
Posts: 2
Thanks: 1
Registered: ‎23-05-2021

"Activate static IP" Page not working on control panel

Hi, 

 

I'm trying to activate the static IP address on our account but every time I click active it takes me to a blank page with no information on.

 

Please advise what I can do to resolve this. 

 

Thanks

 

4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 11,689
Thanks: 5,200
Fixes: 418
Registered: ‎30-06-2016

Re: "Activate static IP" Page not working on control panel

@sparkshire  Welcome to the forum.

Deleted, I had not noticed that this is a Business account.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: "Activate static IP" Page not working on control panel

@Baldrick1 business includes a static ip - just needs activating.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: "Activate static IP" Page not working on control panel

Fix

Welcome to our community forums @sparkshire 

I've added a static IP onto your account now. If you can reboot your router this should be automatically applied and if you then go to a site like this one you'll be able to find out what the IP is. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
sparkshire
Newbie
Posts: 2
Thanks: 1
Registered: ‎23-05-2021

Re: "Activate static IP" Page not working on control panel

Thanks for sorting this so quickly!