What business product am I on?
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What business product am I on?
05-09-2008 3:11 PM
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I run several PlusNet accounts... one for our business premesis, another for a remote worker's location, and another for the home of the boss of the company.
When I look at the listing of business products on the main PN site, it seems we're paying significantly more than those prices listed there.
Just wondered what the reason for that was?
The PN username of the account in question is: dealerworld
Thanks, B
Re: What business product am I on?
05-09-2008 3:22 PM
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Re: What business product am I on?
05-09-2008 3:35 PM
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Re: What business product am I on?
05-09-2008 3:40 PM
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Re: What business product am I on?
05-09-2008 3:46 PM
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And the 34.99 package + Enhanced Care + VAT is still almost £10 short of what we're paying per month.
Re: What business product am I on?
05-09-2008 3:49 PM
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Re: What business product am I on?
05-09-2008 4:02 PM
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I can't remember the exact pricing off the top of my head, but I have a suspicion that its around double the price of the current offering?
If thats the case - its a simple matter to switch (at no cost) to the current product offering @£34.99(+vat) per month via the member centre.
Re: What business product am I on?
05-09-2008 4:02 PM
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Re: What business product am I on?
05-09-2008 4:08 PM
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All the invoices just show the 1 line... Account Billing (2008-08-26 to 2008-09-25)... then the amount
@James_G: Ok that sounds more like it. We signed up in mid-2003 and are paying 49.99 ex VAT per month
So if I "downgrade" my payment to the current offering, do we lose anything?
Like a change in contention or speeds or anything like that?
I'm interested to know how much money we've wasted because of this. How annoying!
Anyone know when this switched to the lesser amount?
I'm guessing at least a year.
I seem to remember PlusNet re-jigging their product names pretty frequently a while back
Thanks for the info
Re: What business product am I on?
05-09-2008 4:17 PM
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The differences these days in the products are relating to how the traffic is prioritised, as well as the maximum potential upload speed.
On ADSLMax Premium (ie, the BTWholesale product typically sold to businesses and as used by PN for their business packages) the maximum potential upload sync speed is 832kbps
In addition, Max Premium traffic is allocated a higher priority across the BT network.
Once the traffic hits the PN network, its governed by the PN traffic management, which is essentially the same as it is on the legacy product it sounds like you are using. - You get top priority at all times on business protocols - ie, P2P is on an evenish footing as it is with most of the residential products, but web browsing, email, ftp etc are all on a higher priority that most of the home products.
Re: What business product am I on?
05-09-2008 4:23 PM
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Re: What business product am I on?
05-09-2008 4:32 PM
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Re: What business product am I on?
05-09-2008 4:47 PM
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Re: What business product am I on?
05-09-2008 4:49 PM
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The electricity board don't write to me to tell me that they could do me a better deal either, and nor does my telephone company.
Would you expect any of them to?
Re: What business product am I on?
05-09-2008 5:08 PM
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It wouldn't be good practice for Plusnet to minimise their profit margins unles they had to.
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