Static IP

[#1]

Can anyone tell me how to activate this on my business account please, I've tried the add ons section and the broadband section but find no option. cheers. 

[#2]

So far as I know, and I'm only speaking from knowledge picked up over many years, a static IP is automatically applied on Business accounts - you should not have to activate it, which is probably why you can't find an option to do so.

[#3]

Ahh thank you John, to be honest I never even thought to check if it’s already static haha. I’ll have a look. Thanks again.

[#4 · Accepted solution]

Thanks for your post @Stigfish

Static IPs aren't automatically enabled for business accounts, but I've added one for you now.

If you can reboot your router, you should be on the static.

[#5]

@Stigfish Sorry - I genuinely thought they were.

@Gandalf  Sure I read somewhere that static IPs were enabled by default on Business Accounts - has that changed recently, or was I seeing things? 😉

[#6]

Great thank you @Gandalf

[#7]

Hey no worries @jab1 I appreciate you trying to help

[#8]

@jab1

They are automatically AVAILABLE on business accounts, but they need to be activated. However the manage static IP interface on the portal does not always appear in user account settings.

[#9]

@jab1 wrote:

@Gandalf  Sure I read somewhere that static IPs were enabled by default on Business Accounts - has that changed recently, or was I seeing things? ‌‌

As far as I'm aware, they haven't been automatically available on business accounts for the time I've worked here, but I could be wrong or you may have been thinking of a time long ago before time itself when the internet was young.

@Townman wrote:
@jab1 They are automatically AVAILABLE on business accounts, but they need to be activated. However the manage static IP interface on the portal does not always appear in user account settings.

Not automatically. I had to manually add a static IP component and activate it. It's free though for a business account.

@Stigfish wrote:
Great thank you @Gandalf

No problem, let me know if there's anything else you'd need help with.

[#10]

@Townman , @Gandalf  Thanks both for adding to my knowledge - might never use it, but appreciated anyway.😀