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Static IP address.

FIXED
nozzer
Hero
Posts: 3,298
Thanks: 676
Fixes: 3
Registered: ‎04-08-2009

Static IP address.

I recently changed to a business fibre account, and one of the stated provisions was a Static IP Address. Since the change (and it was on a new fibre line) the DLM has been making subtle changes which have improved the line characteristics a lot, but of course every time it does this the gateway changes, and I seem to be provided with a different IP address.

I have looked at various IP checkers and they all show that the service is Static, but dispensed by a dynamic IP address server on the PN network. When the line settles down will the IP address actually remain static as it's supposed to be, or am I missing something here?

2 REPLIES 2
nozzer
Hero
Posts: 3,298
Thanks: 676
Fixes: 3
Registered: ‎04-08-2009

Re: Static IP address.

Fix

Sorted! It has to be requested. Not exactly what the blurb says but there you go. Smiley

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Static IP address.

Hi there. Apologies for the inconvenience caused when requesting a static IP address.

Please feel free to let us know if you need any further help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet