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Static IP address.

FIXED
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Community Veteran
Posts: 2,562
Thanks: 316
Fixes: 3
Registered: ‎04-08-2009

Static IP address.

I recently changed to a business fibre account, and one of the stated provisions was a Static IP Address. Since the change (and it was on a new fibre line) the DLM has been making subtle changes which have improved the line characteristics a lot, but of course every time it does this the gateway changes, and I seem to be provided with a different IP address.

I have looked at various IP checkers and they all show that the service is Static, but dispensed by a dynamic IP address server on the PN network. When the line settles down will the IP address actually remain static as it's supposed to be, or am I missing something here?

2 REPLIES
Community Veteran
Posts: 2,562
Thanks: 316
Fixes: 3
Registered: ‎04-08-2009

Re: Static IP address.

Fix

Sorted! It has to be requested. Not exactly what the blurb says but there you go. Smiley

Plusnet Help Team
Plusnet Help Team
Posts: 10,104
Thanks: 3,195
Fixes: 508
Registered: ‎21-04-2017

Re: Static IP address.

Hi there. Apologies for the inconvenience caused when requesting a static IP address.

Please feel free to let us know if you need any further help.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team