Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Question 103254824
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Business
- :
- Question 103254824
Question 103254824
05-05-2015 8:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I raised this to try and help with a peering request another ISP raised with Plusnet's NOC on my behalf (I use the other provider for co-location services)
However the answers from support have been less than satisfactory, it seems to demonstrate a complete lack of knowledge on how the internet works and how interconnections between ISP's are achieved either that or support have completely misunderstood the request
I'm really hoping it's the latter as I'd expect the Business support team to be clued up on the basics of IP networking and exactly how the internet works given their customers are likely to have much more complex set-ups than most residential customers.
Either way the other ISP got back to me and confirmed plusnet have agreed to peer with them over LINX rather than route to them via transit (Which is usually actually more expensive for both parties).
However the answers from support have been less than satisfactory, it seems to demonstrate a complete lack of knowledge on how the internet works and how interconnections between ISP's are achieved either that or support have completely misunderstood the request

I'm really hoping it's the latter as I'd expect the Business support team to be clued up on the basics of IP networking and exactly how the internet works given their customers are likely to have much more complex set-ups than most residential customers.
Either way the other ISP got back to me and confirmed plusnet have agreed to peer with them over LINX rather than route to them via transit (Which is usually actually more expensive for both parties).
Message 1 of 2
(4,201 Views)
1 REPLY 1
Re: Question 103254824
12-05-2015 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry for the lack of response here, glad to see it's arranged for you though.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 2
(244 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page