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Phone line noisy and internet speeds terrible

chris2005
Grafter
Posts: 82
Registered: ‎05-08-2010

Phone line noisy and internet speeds terrible

Hi
Please can you test my phone line as it very noisy and the internet is barely usable.
BT were working up a pole the other day and ever since the internet has gone down hill.
I wish they would sort the lines out as its non stop problems.
Regards
Chris
3 REPLIES 3
chris2005
Grafter
Posts: 82
Registered: ‎05-08-2010

Re: Phone line noisy and internet speeds terrible

System Up Time 08:19:03
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 65248 64394 0 1259 5600 01:49:06
LAN 10M/100M 168660 205493 0 1256 1417 08:18:59
WLAN 11M/54M 274284 261994 0 8133 1261 08:18:49
ADSL Link Downstream Upstream
Connection Speed 384 kbps 448 kbps
Line Attenuation 46 db 13 db
Noise Margin 16 db 14 db
Gus
Rising Star
Posts: 3,211
Thanks: 24
Fixes: 2
Registered: ‎31-07-2007

Re: Phone line noisy and internet speeds terrible

If you have phone line that is hissing or crackling then best just to raise a phone fault manually via the website or by phoning them as its unlikely any agents will see this till tomorrow
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
chris2005
Grafter
Posts: 82
Registered: ‎05-08-2010

Re: Phone line noisy and internet speeds terrible

Hi Gus
Thanks for the advice.
Called plusnet and an engineer will be out in the morning.
Many Thanks
Chris