PPP LCP Auth Failure
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Re: PPP LCP Auth Failure
30-03-2018 4:53 PM
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Re: PPP LCP Auth Failure
30-03-2018 5:09 PM
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Thanks, Adam. Those of us also working bank hols salute you!
Re: PPP LCP Auth Failure
30-03-2018 6:54 PM
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@richi wrote:
@adamwalker wrote:
No problem Townman, why do you think I've presumed more of the same?
I think @Townman meant he had presumed it.
@richi - correct!
@adamwalker - would never presume to presume what you guys are thinking knowing!!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: PPP LCP Auth Failure
02-04-2018 12:57 PM
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Re: PPP LCP Auth Failure
02-04-2018 1:31 PM
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Thanks for asking. Stable since the 17-hour outage Weds/Thurs.
But I'm still concerned about the frequent, long outages we've experienced since rejoining Plusnet. I appreciate that the most recent outage is probably a different underlying problem, but four multi-hour outages in as many months is worrying, wouldn't you agree?
It also seems strange to me that PN doesn't want to raise the issue of frequent PPP/LCP auth timeouts. Perhaps it's something as simple as an overloaded Radius server, or a misconfigured cluster. But the fact that it only happens using PPPoA encapsulation and not with PPPoEoA seems odd. As I said before, three attempts to auth isn't in itself a huge deal, but is indicative of a problem that should be investigated before we suffer another multi-hour outage.
Happy to help with providing logs and testing different configs, but unless PN wants to investigate, I'm just a voice crying in the wilderness.
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