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Odd VPN issue

mrcbo
Not applicable
Posts: 2
Registered: ‎24-09-2014

Odd VPN issue

Hi
We have a another site connecting into our VPN however we keep getting 806 GRE issues
It seems to work fine on other isps no problem - they can dial in with no gre issues
we have IP such 10.81.48.*
They have ip 10.86.* and then go through a connection with lightspeed firewall
We are using Windows Server 2008 r2 and PPTP with PlusNet business and Technicolor TG582n
3 REPLIES 3
mrcbo
Not applicable
Posts: 2
Registered: ‎24-09-2014

Re: Odd VPN issue

Any suggestions?
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Odd VPN issue

Hi mrcbo,
I see that you've raised a ticket on your account on this matter. I've asked that our business team takes a look at it for you and I'm sure we can offer a solution.
Tony
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
dragon2611
Grafter
Posts: 283
Registered: ‎20-10-2013

Re: Odd VPN issue

When you say lightspeed firewall, do you mean Lightspeed systems? http://www.lightspeedsystems.com/en-uk/
Is it one of the Rockets or the older TTC?
If it's the rocket it might be worth temporally white-listing the IP of the VPN concentrator to see if it makes a difference, if it is the rocket we're talking about last I saw of them they were more of a web filter than a firewall.
That said I did have one block traffic from a remote managed Wi-Fi AP as p2p traffic before, took me quite a while to figure out what it was as well because with the rocket being a Bridging device I had totally forgotten about it.