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No phone line connection

lucy3
Interested
Posts: 1
Registered: ‎05-12-2017

No phone line connection

Seems like my phone line hasn't been wired properly! Can't get hold of anyone by phone as my landline is only way of communication and as their systems are down can't use online chat conveniently. The majority of my sales are telephone calls so I am losing sales as I speak. I am not a happy customer
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,922
Thanks: 9,555
Fixes: 1,512
Registered: ‎21-04-2017

Re: No phone line connection

Hi there. I'm sorry to hear you're experiencing problems with your phone service.

If you can PM me your landline number I'll be happy to test your line for you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet