Thanks Mand
Thank for that information, although it seems highly unfair that Business customers are forced to pay higher prices on market 2 exchanges when Residential customer can benefit from the lower pricing structure as this also means that I myself will never benefit from your lower prices as my exchange serves a village in will never hit the 10,000 limit needed to class the exchange as a market 3 exchange even if more providers do see the benefit of installing their equipment in the exchange. I am also sure I am not the only one of your customers in the same predicament as myself.
Please do not mis construed this as a complaint as I am very happy with the services you provide me and this excellent level of customer service you provide, it just seems unfair to be paying extra for the same services others receive for a much lower price.
Hi Jelv
Thanks for that, I figured that they would be slow at updating their database (can't see it as a priority over the other services they provide) but considering my comments above the point does seem rather mutt as unless PN are going to change their pricing structure for business customers to include market 2 exchanges at their lower advertised price then i feel my comments would fall on deaf ears.
Thank you however I already use samknows (that's where i got the information from about sky and soon to be talk talk installed in my local exchange), but I will keep checking as it would be interesting to find out when Ofcom do reclassify my exchange.
