Issue with merchant card provider and pci compliance.
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Issue with merchant card provider and pci compliance.
18-09-2019 12:37 PM
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Hi everyone.
I have just failed a PCI compliance scan, after receiving the following message.
This vulnerability is either related to your router/firewall. Please update your router/firewall firmware to the latest version and rerun the scan. If it is already running on the latest version then, please provide us a screenshot of the firmware version of your router/firewall to verify that you have the latest version updated. Also, please make sure you include the make and model of the router/firewall and also the date when the latest version was updated.
Can anyone help me with this.
Thanks in advance.
Re: Issue with merchant card provider and pci compliance.
18-09-2019 12:58 PM
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Moderators Note
This topic has been moved from ADSL Broadband to Business
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Re: Issue with merchant card provider and pci compliance.
18-09-2019 1:57 PM
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HI Petie,
Thanks for highlighting this - I've asked our Products team to ensure that the latest firmware is present on your router.
As soon as this is pushed, either our Products guys or myself will let you know.
Best wishes
Dave
Re: Issue with merchant card provider and pci compliance.
19-09-2019 2:41 PM
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See here - https://community.plus.net/t5/Business/PCI-compliance/m-p/1672971#M4223
There is more to PCI-DSS compliance than the firewall functionality of the router protecting against inbound attacks. Internal risks need to be mitigated by having distinct VLANS for systems processing sensitive data. Plusnet routers do not facilitate this.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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