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How long for additional mailbox user password change?
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How long for additional mailbox user password change?
14-11-2007 9:38 AM
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Hi,
I changed a mailbox password approx 10 minutes ago and am trying to login on Webmail with the usual grimme+username and the new password.
It keeps telling me I've used the wrong username or password - how long should I need to wait before I can use the newly changed password to check e-mail?
I changed a mailbox password approx 10 minutes ago and am trying to login on Webmail with the usual grimme+username and the new password.
It keeps telling me I've used the wrong username or password - how long should I need to wait before I can use the newly changed password to check e-mail?
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Re: How long for additional mailbox user password change?
14-11-2007 11:24 AM
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Hi,
Apologies for answering my own question, but as I still couldn't login to the webmail account an hour after changing the password, I took a chance and deleted, then recreated the account with the same name and password.
It all seems to be working fine now - all very strange indeed though!
Apologies for answering my own question, but as I still couldn't login to the webmail account an hour after changing the password, I took a chance and deleted, then recreated the account with the same name and password.
It all seems to be working fine now - all very strange indeed though!
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Re: How long for additional mailbox user password change?
14-11-2007 11:49 AM
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Strange, did you try logging in with the previous password during this time?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: How long for additional mailbox user password change?
19-11-2007 10:42 AM
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Yes, had tried using both older and newer passwords several times before. Had also tried changing the password again approx 1 hour after the original change.
It was only the removal and re-creation of the mailbox from the portal page that allowed the mail account to be used and all seems to be still working OK, thanks.
It was only the removal and re-creation of the mailbox from the portal page that allowed the mail account to be used and all seems to be still working OK, thanks.
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