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Find Full DSL Stats for the SNR connection settings

foabltd
Newbie
Posts: 6
Registered: ‎17-06-2015

Find Full DSL Stats for the SNR connection settings

Hello,
Business 80/20 BB:
I have a Netgear Nighthawk X4R7500 router connected to the OpenReach modem.
How do I discover the SNR please?
Netgear have said that I will need to access the modem for the full DSL stats.
Cheers Guy.
6 REPLIES 6
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Find Full DSL Stats for the SNR connection settings

you can't unless you have a modem which can be unlocked
foabltd
Newbie
Posts: 6
Registered: ‎17-06-2015

Re: Find Full DSL Stats for the SNR connection settings

Hi,
I now have a modem that is unlocked and I am getting 6.8db downstream and 15.8db upstream. It's the upstream where I have issues I'm getting 14 from a potential of 20. Images are attached
I called PlusNet support today and they tell me, because my BB is FTTC, they cannot do anything regarding the SNR.
Guy
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Find Full DSL Stats for the SNR connection settings

Your line is in sync at the maximum possible speed so a high noise margin is good
Why the upstream speed test is low I don't know but if you run this test it may give an indication http://www.thinkbroadband.com/speedtest.html?utm_source=mainsite&utm_medium=navigation&utm_campaign=...
foabltd
Newbie
Posts: 6
Registered: ‎17-06-2015

Re: Find Full DSL Stats for the SNR connection settings

Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Find Full DSL Stats for the SNR connection settings

This is beyond me but the reference to buffer bloat is perhaps part of the problem
http://forums.thinkbroadband.com/general/4405887-dslreports-new-speedtest-also-checks-for-bufferbloa...
I hope that some of the more knowledgeable posters may be able to help
One quick check
What is the MTU set in your router
foabltd
Newbie
Posts: 6
Registered: ‎17-06-2015

Re: Find Full DSL Stats for the SNR connection settings

UMMM, BUFFERBLOAT SOUNDS SERIOUS??!!
Here are the results from the dslreprts.com test:
http://www.dslreports.com/speedtest/791358
http://www.dslreports.com/speedtest/791358.png
Cheers, Guy.