Faulty ECI Modem?
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- Re: Faulty ECI Modem?
Faulty ECI Modem?
25-04-2016 11:01 AM
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Hello,
I have submitted a ticket about this - but it would be nice to see if anyone else has had similar issues or whether this is an isolated case.
When my ECI modem has been connected for a few days, all of a sudden the connection will drop. When this happens, the modem will automatically re-connect, but with massive latency and really slow throughput. It will then be in this broken state until i turn it off and back on.
It's not hot, so I doubt it is overheating, and it does the same thing with a different router attached to it, so I can rule out the router as the issue, which I didn't think would be the cause as I don't need to restart the router to get the connection back to normal, I only need to restart the ECI modem.
It seems to be getting worse too.... When this originally started happening, it would last a few weeks. Now, it lasts only a few days.
Here is an example of it when it happens:
http://www.thinkbroadband.com/ping/share/1cb80ed8838786d426a7197239dd81bc-24-04-2016.html
Here is an example of an ECI Modem restart, fixing the issue:
http://www.thinkbroadband.com/ping/share/564ca88eba43b0ab040186bb23a64a4d-25-04-2016.html
Any idea's? Can I just assume the modem is faulty, or could something else be at play here
Re: Faulty ECI Modem?
29-04-2016 1:57 PM
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