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Draytek Vigor 2820n Set Up Business Broadband

Shirtcraft
Newbie
Posts: 1
Registered: ‎07-02-2019

Draytek Vigor 2820n Set Up Business Broadband

 

Hi,


After having multiple failures on a credit card security scan, I have been informed that the problem is with the PlusNet standard router.  PlusNet confirm this.


I have purchased a DrayTek 2820n to use with my business broadband.

Can anyone please advise of the settings I need to connect it in place of my PlusNet Router?

 

Thanks in advance.

 

Rob

 

 

3 REPLIES 3
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Draytek Vigor 2820n Set Up Business Broadband

Hi @Shirtcraft,

 

The full set of connection settings can be found here.

 

This will be the standard connection settings, the settings to ensure that new router is PCI compliant (which I assume is what you're referring to) you'll need to speak to whoever your payment provider people are. 

MisterW
Superuser
Superuser
Posts: 14,585
Thanks: 5,415
Fixes: 385
Registered: ‎30-07-2007

Re: Draytek Vigor 2820n Set Up Business Broadband

Hi @Shirtcraft there's a useful guide here https://support.zen.co.uk/kb/Knowledgebase/Vigor-2800-Series-Quick-Setup just replace the example zen username/password with the ones for your Plusnet account as detailed in the link provided by @JOLO

NB change the DNS settings to the OPENDNS 208.67.222.222 and 208.67.220.220, or the google ones 8.8.8.8 and 8.8.4.4 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mav
Moderator
Moderator
Posts: 22,371
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Registered: ‎06-04-2007

Re: Draytek Vigor 2820n Set Up Business Broadband

Moderator's Note(s)

Thread moved from ADSL Broadband to Business.

Forum Moderator and Customer
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