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Draytek Vigor 2820n Set Up Business Broadband

Shirtcraft
Newbie
Posts: 1
Registered: 2 weeks ago

Draytek Vigor 2820n Set Up Business Broadband

 

Hi,


After having multiple failures on a credit card security scan, I have been informed that the problem is with the PlusNet standard router.  PlusNet confirm this.


I have purchased a DrayTek 2820n to use with my business broadband.

Can anyone please advise of the settings I need to connect it in place of my PlusNet Router?

 

Thanks in advance.

 

Rob

 

 

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 507
Thanks: 168
Fixes: 29
Registered: ‎06-08-2018

Re: Draytek Vigor 2820n Set Up Business Broadband

Hi @Shirtcraft,

 

The full set of connection settings can be found here.

 

This will be the standard connection settings, the settings to ensure that new router is PCI compliant (which I assume is what you're referring to) you'll need to speak to whoever your payment provider people are. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Superuser
Superuser
Posts: 7,178
Thanks: 1,111
Fixes: 74
Registered: ‎30-07-2007

Re: Draytek Vigor 2820n Set Up Business Broadband

Hi @Shirtcraft there's a useful guide here https://support.zen.co.uk/kb/Knowledgebase/Vigor-2800-Series-Quick-Setup just replace the example zen username/password with the ones for your Plusnet account as detailed in the link provided by @JOLO

NB change the DNS settings to the OPENDNS 208.67.222.222 and 208.67.220.220, or the google ones 8.8.8.8 and 8.8.4.4 

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Moderator
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Re: Draytek Vigor 2820n Set Up Business Broadband

Moderator's Note(s)

Thread moved from ADSL Broadband to Business.

Forum Moderator and Customer
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