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Changing PTR record

Chrism2
Grafter
Posts: 70
Registered: ‎16-04-2010

Changing PTR record

Is it possible for PlusNet to change the PTR record for an IP on PN Business: if so, how?
1 REPLY 1
prichardson
Grafter
Posts: 1,503
Thanks: 1
Registered: ‎05-04-2007

Re: Changing PTR record

Indeed you can, provided you have a static IP with us.
In order to do this, you must create a forward A record for the value you want and point it to the IP.
So to have the PTR as mail.domain.co.uk. You need to have an A record for this.
Once done and is operational in DNS, raise a Support ticket confirming the IP and value you want.