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Change DNS records for site hosting but keep MX records for Plusnet mail

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DaveDoc
Hooked
Posts: 5
Registered: ‎13-05-2019

Change DNS records for site hosting but keep MX records for Plusnet mail

Hi,

We have had a domain registered and hosted with Plusnet for the past eighteen years. The site is currently hosted on their ccgi webspace but I understand it’s not possible to install an SSL certificate there. So it looks like we will have to host it with a different provider.

Is it possible to change the DNS records for our website, to host it elsewhere, but keep the MX records so the domain mailboxes stay with Plusnet?

Thanks for any help,

Dave

5 REPLIES 5
Plusnet Help Team
Plusnet Help Team
Posts: 436
Thanks: 69
Fixes: 31
Registered: ‎25-02-2019

Re: Change DNS records for site hosting but keep MX records for Plusnet mail

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Hi @DaveDoc,

 

The answer is yes.

 

This is something that you would need to do from the member centre. You can do this by going to the domain configure page through this link

 

The page will tell you how to do it but feel free to get back to us for any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
DaveDoc
Hooked
Posts: 5
Registered: ‎13-05-2019

Re: Change DNS records for site hosting but keep MX records for Plusnet mail

Hi

Many thanks for the fast responce.

Once we are setup on the new hosting platform, we will change the settings.

Will I have to change any details for email or will the mailboxes stay as they are at present?

Thanks, Dave

 

Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 271
Fixes: 56
Registered: ‎26-03-2018

Re: Change DNS records for site hosting but keep MX records for Plusnet mail

Hey @DaveDoc 

 

They *should* stay the same in theory. 

 

Please let us know if this is not the case and we will look into it accordingly. 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
DaveDoc
Hooked
Posts: 5
Registered: ‎13-05-2019

Re: Change DNS records for site hosting but keep MX records for Plusnet mail

Hi @MasterOfReality 

 

Thank you for your reply and infomation.

Dave

 

Plusnet Help Team
Plusnet Help Team
Posts: 502
Thanks: 58
Fixes: 20
Registered: ‎06-08-2018

Re: Change DNS records for site hosting but keep MX records for Plusnet mail

No worries, @DaveDoc.

 

Let us know if you need anything further.

 

Thanks – Tahir

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team