Can I get a better upload speed?
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Can I get a better upload speed?
10-11-2014 12:36 PM
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I currently get about 11.8 down and 0.8up.
I would really like to try and achieve 1.5up if possible?
Re: Can I get a better upload speed?
10-11-2014 12:38 PM
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Re: Can I get a better upload speed?
10-11-2014 12:39 PM
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0.1 miles on google maps. I could throw stones at the exchange from here if i tried hard enough..... of course I wouldn't do that.
No FTTC on our streets cabinet so no Fiber.
Re: Can I get a better upload speed?
10-11-2014 12:52 PM
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Re: Can I get a better upload speed?
10-11-2014 12:53 PM
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Re: Can I get a better upload speed?
10-11-2014 1:04 PM
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Re: Can I get a better upload speed?
10-11-2014 1:05 PM
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Re: Can I get a better upload speed?
10-11-2014 2:23 PM
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I thought support tickets and forum contact would have been preferential to phone calls.
Re: Can I get a better upload speed?
10-11-2014 2:29 PM
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Re: Can I get a better upload speed?
10-11-2014 6:10 PM
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I have indeed been in contact via phone and resolved this issue.
I would like to thank your team for being so helpful.
Your doing a great job.
Re: Can I get a better upload speed?
11-11-2014 8:24 PM
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I did end up ordering Annex M for my account. I have been advised that Annex M has been added and is now active.
I have done a full reset of my modem/router and have seen no increase in line speed.
Could you advise further please.
Re: Can I get a better upload speed?
12-11-2014 11:34 AM
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Re: Can I get a better upload speed?
12-11-2014 11:44 AM
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I'd advise allowing our business support team to investigate the issue you're having with the upload speed not increasing on Annex M. I see you've already got a ticket open on this and they'll respond there asap.
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