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Additional DNS records for domainname.org.uk?

cairnhome
Newbie
Posts: 3
Registered: ‎02-06-2017

Additional DNS records for domainname.org.uk?

We have a new website not hosted at Plusnet. I have set up additional DNS records as follows:

Left field Type Pri Right field
www    185.17.181.47 
admin    185.17.181.47 
home    185.17.181.47 

 

 

www.cairnhome.org.uk works fine but just typing into a browser cairnhome.org.uk isn't working, it takes the user to our old webpage hosted by Plusnet. What am I doing wrong or missing?

7 REPLIES 7
St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: Additional DNS records for domainname.org.uk?

Not working for me either buddy

Townman
Superuser
Superuser
Posts: 20,136
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: Additional DNS records for domainname.org.uk?

You need an "empty" A record adding for the 'naked' domain name.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

cairnhome
Newbie
Posts: 3
Registered: ‎02-06-2017

Re: Additional DNS records for domainname.org.uk?

Sorry if I seem a bit dim but please can you explain what you mean by empty A record and "naked" domain name

Townman
Superuser
Superuser
Posts: 20,136
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: Additional DNS records for domainname.org.uk?

Forgive my imprecise terminology....

You leave the left hand side blank and put the host IP address on the right.

You should end up with something like @.cairnhome.org.uk

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

cairnhome
Newbie
Posts: 3
Registered: ‎02-06-2017

Re: Additional DNS records for domainname.org.uk?

I tried that but it won't accept as "left and right fields are mandatory"

paul_blitz
Rising Star
Posts: 124
Thanks: 32
Fixes: 1
Registered: ‎20-07-2016

Re: Additional DNS records for domainname.org.uk?

try just putting an @ symbol in the left field.... 

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,261
Thanks: 4,033
Fixes: 258
Registered: ‎04-04-2007

Re: Additional DNS records for domainname.org.uk?

Put cairnhome.org.uk. in the left field (note the full stop at the end - that's necessary).

Bob Pullen
Plusnet Product Team
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