Additional DNS records for domainname.org.uk?
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Additional DNS records for domainname.org.uk?
02-06-2017 9:01 AM
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We have a new website not hosted at Plusnet. I have set up additional DNS records as follows:
Left field | Type | Pri | Right field |
---|---|---|---|
www | a | 185.17.181.47 | |
admin | a | 185.17.181.47 | |
home | a | 185.17.181.47 |
www.cairnhome.org.uk works fine but just typing into a browser cairnhome.org.uk isn't working, it takes the user to our old webpage hosted by Plusnet. What am I doing wrong or missing?
Re: Additional DNS records for domainname.org.uk?
02-06-2017 9:57 AM
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Not working for me either buddy
Re: Additional DNS records for domainname.org.uk?
02-06-2017 3:58 PM
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You need an "empty" A record adding for the 'naked' domain name.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Additional DNS records for domainname.org.uk?
02-06-2017 11:13 PM
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Sorry if I seem a bit dim but please can you explain what you mean by empty A record and "naked" domain name
Re: Additional DNS records for domainname.org.uk?
02-06-2017 11:28 PM
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You leave the left hand side blank and put the host IP address on the right.
You should end up with something like @.cairnhome.org.uk
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Additional DNS records for domainname.org.uk?
05-06-2017 6:52 AM
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I tried that but it won't accept as "left and right fields are mandatory"
Re: Additional DNS records for domainname.org.uk?
27-07-2017 6:24 PM
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try just putting an @ symbol in the left field....
Re: Additional DNS records for domainname.org.uk?
27-07-2017 10:02 PM
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Put cairnhome.org.uk. in the left field (note the full stop at the end - that's necessary).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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