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3 weeks for OR appointment?

toyworldnw
Newbie
Posts: 5
Registered: ‎25-06-2015

3 weeks for OR appointment?

Hiya,
Have just signed up with Plusnet to provide a telephone line and ADSL connection in my new shop.
The earliest appointment dates offered when I was going through the signup were 3+ weeks away - is this typical?
I realise that it's out of PN's hands, as they are reliant on the wonderful level of service offered by BTOR, however just thought I'd ask as I'm a bit crippled without an internet connection.
Cheers,
1 REPLY 1
AlaricAdair
Champion
Posts: 5,658
Thanks: 652
Fixes: 1
Registered: ‎21-03-2011

Re: 3 weeks for OR appointment?

Sadly it seems to be typical. The regulator has let BT OpenReach slip in this area. It used to be around 10 days actual with 35 contractual.
Now Zen, but a +Net residue.