www.plus.net page appearances
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www.plus.net page appearances
18-02-2014 8:53 AM
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I should appreciate any thoughts or suggestions.
Re: www.plus.net page appearances
18-02-2014 10:52 AM
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Would you be able to take a screenshot and be able to attach it to this thread so we can take a look?
Re: www.plus.net page appearances
18-02-2014 6:26 PM
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I thank you for your interest.
I am not sure what difference there might be in you looking at www.plus.net and any screenshot I might take when that web page appears of its own accord. However, I shall be sure to make the screenshot and attach it to a reply the very next time it displays.
With regards
Bob
Re: www.plus.net page appearances
23-02-2014 10:37 AM
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Interestingly, I have had no reappearance of the Plusnet page until this morning. My most recent conversation with Technical Support before I posted ended with the person stating that he would 'reset the broadband component'. I thought that had solved the issue, perhaps. This morning, however, I had cause to switch off the router. I had left my browser open at a page on which a 'Reload' message appeared when disconnected. I clicked that button after reconnecting and Lo! and behold, the Plusnet page appeared and has appeared subsequently in something entirely unrelated. I attach the file of the page as you requested.
Re: www.plus.net page appearances
24-02-2014 11:52 AM
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For testing purposes, would you be able to clear your Cache and Cookies to see if the same thing happens again?
Re: www.plus.net page appearances
24-02-2014 12:24 PM
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I run Ccleaner every day and remove the following from Google Chrome's History almost every day, too:
Browsing history
Download history
Cookies and other site and plug-in data
Cached images and files
Re: www.plus.net page appearances
24-02-2014 12:33 PM
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Re: www.plus.net page appearances
24-02-2014 3:00 PM
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I cannot answer that with any certainty. I can only refer you to my earlier post.
Re: www.plus.net page appearances
04-03-2014 1:02 PM
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I had to power down and up my router today. Numerous pages would not load and I saw an exclamation mark against the internet access symbol in the notification bar. Clicking that showed 'limited' against 'PlusnetWireless36E17D'. Now, browsing the internet, the Plusnet page has reappeared twice already - once, even, when moving within this community forum. I guess the answer to your question in a previous post, then, is that shutting down and restarting my router does seem to prompt the Plusnet page to appear.
I should be grateful if you would investigate this further for me now.
Re: www.plus.net page appearances
04-03-2014 2:24 PM
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Re: www.plus.net page appearances
04-03-2014 2:36 PM
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Many thanks.
Re: www.plus.net page appearances
07-03-2014 2:50 PM
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I received the new router yesterday. Plusnet home page has just appeared.
Re: www.plus.net page appearances
07-03-2014 3:51 PM
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Re: www.plus.net page appearances
07-03-2014 5:09 PM
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Re: www.plus.net page appearances
07-03-2014 5:14 PM
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The router is brand new and there are no redirects on our side.
Seems a little odd that you get the odd redirect.
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