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would it be possible to have my 10 day training period reset please?

will2012
Grafter
Posts: 110
Registered: 03-12-2012

would it be possible to have my 10 day training period reset please?

as per the title.
Thanks
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,110
Thanks: 157
Fixes: 55
Registered: 27-04-2007

Re: would it be possible to have my 10 day training period reset please?

To be honest (and being aware that we've just fixed a phone fault) we'd want to see the line remain stable a little longer before issuing an SNR reset as it might not have the desired effect otherwise.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 4,836
Thanks: 117
Fixes: 24
Registered: 14-07-2009

Re: would it be possible to have my 10 day training period reset please?

And it won't magic away your higher than anticipated attenuation.