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will i get my Fibre install today ?
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will i get my Fibre install today ?
25-02-2013 10:17 AM
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As in the title ...am sat at home waiting for the BT engineer to come and install my Fibre ... is this going to happen
answers on a post card
answers on a post card
Message 1 of 8
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Re: will i get my Fibre install today ?
25-02-2013 11:47 AM
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Hi,
Everything booked in for you.
Keep us updated on how you get on.
Chris
Everything booked in for you.
Keep us updated on how you get on.
Chris
Message 2 of 8
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Re: will i get my Fibre install today ?
25-02-2013 11:54 AM
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Hi chris
well bt engineer has been an gone ... i can only currently log on to plusnet website an here ... when i get the screen for putting user name an password i get unknown error etc so dont have internet access ???? the engineer mentioned something about VDSL loop still on ???? an then left !
Help me please
well bt engineer has been an gone ... i can only currently log on to plusnet website an here ... when i get the screen for putting user name an password i get unknown error etc so dont have internet access ???? the engineer mentioned something about VDSL loop still on ???? an then left !
Help me please
Message 3 of 8
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Re: will i get my Fibre install today ?
25-02-2013 2:37 PM
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It's showing that your connected from here, power down your router and modem and leave it for a couple of minutes. Power your modem back on and wait for the DSL light to become stable then power on your router and do a factory reset, leave that for a few minutes and see if there's any difference.
Message 4 of 8
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Re: will i get my Fibre install today ?
25-02-2013 7:44 PM
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Hi Chris
well its up an running , but speeds and latency / ping are all over then place , is there still like a training period etc ?
cheers
well its up an running , but speeds and latency / ping are all over then place , is there still like a training period etc ?
cheers
Message 5 of 8
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Re: will i get my Fibre install today ?
26-02-2013 10:17 AM
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Your speeds can fluctuate over the first few days so it's always good to wait and see how it pans out.
Let me know how it goes.
Let me know how it goes.
Message 6 of 8
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Re: will i get my Fibre install today ?
26-02-2013 10:48 AM
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Quote from: waynem well its up an running , but speeds and latency / ping are all over then place , is there still like a training period etc ?
On FTTC the DLM system should intervene after 24 hours to try and stabilise the line performance, so hopefully things should settle down later today. It's worth keeping an eye on your BT IP profile, as this is your only real indication of the speed the line has sync-ed at, and hence what throughput you should be able to achieve (a bit less than the IP profile, to allow for protocol overheads).
You can check your IP profile by using the BTW speed tester - complete the first stage, click Further Diagnostics and you should then see your IP profile after the second stage tests.
Message 7 of 8
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Re: will i get my Fibre install today ?
26-02-2013 4:20 PM
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Thanks Chris an Bright
i,ll monitor it an see how things go
cheers
i,ll monitor it an see how things go
cheers
Message 8 of 8
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