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wifi issues SE4 postcode

natali31
Newbie
Posts: 1
Registered: 27-10-2016

wifi issues SE4 postcode

HI,

I am having issues all morning, the wifi keeps going and coming back. Please can someone help?

 

Thanks

2 REPLIES
Gel
Pro
Posts: 1,386
Thanks: 133
Fixes: 10
Registered: 02-08-2007

Re: wifi issues SE4 postcode

You may need to alter your wifi channel in the router; d/load the programme SSIDinsider; it'll show you what wifi channels in
use in vicinity of your router; change yours to one with no or least use.

Plusnet Help Team
Plusnet Help Team
Posts: 4,028
Thanks: 736
Fixes: 165
Registered: 25-03-2015

Re: wifi issues SE4 postcode

Welcome to the community forums @natali31

 

Do you experience the same issues on both wifi and a wired connection? If it's only happening on wifi and not also on a wired connection, the advice given by Gel is probably the best way forward.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team