Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
wifi/ethernet problems
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: wifi/ethernet problems
wifi/ethernet problems
05-09-2014 1:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi all, I've just bought an extension for my phone line so I can have my router under tv so I can connect tv, Xbox and Android box via Ethernet. Having done this, my WiFi will now not work while my ethernets are connected. Disconnect them and its all good again.
Any help would be great!
Any help would be great!
Message 1 of 4
(586 Views)
3 REPLIES 3
Re: wifi/ethernet problems
05-09-2014 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, Using a long telephone extension lead to connect a router is, in general, not a good idea. The cable is usually poor quality and can introduce noise with may mean that your Inertnet connection speed is reduced, but if it works for you then fine!.
Having said that, it shouldn't affect wifi.
Having said that, it shouldn't affect wifi.
What doesn't work on wifi ? tv , xbox, android or another pc ? is the wifi light on/flashing on the router ?
Quote Having done this, my WiFi will now not work while my ethernets are connected
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 2 of 4
(362 Views)
Re: wifi/ethernet problems
05-09-2014 3:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Nothing works via WiFi when router is plugged in. It just comes up with the plusnet service login.
Message 3 of 4
(362 Views)
Re: wifi/ethernet problems
05-09-2014 5:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm not quite sure what you mean by that ? do you mean the Internet is disconnected and it's asking you to reenter the login details ? perhaps best to post a screenshot.
Quote It just comes up with the plusnet service login.
I assume you have the PlusNet supplied Technicolor router ?
You aren't on a Fibre connection are you and are plugging a device into the RED port ?
OR assuming it's not Fibre. Is the Broadband light lit on the router ? You haven't connected the extension cable to the master socket via a filter have you ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 4 of 4
(362 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page