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why is it ?

waynem
Grafter
Posts: 133
Registered: 03-07-2012

why is it ?

why is it that when my BT ip profile raise,s  it takes  3 days to match it , but if it goes down it plus net match it almost straight away  , also when i get a system / router restart promted by PN  i then have to do another restart so i can then Play online  , the monitoring system then see,s  to many restarts and starts my profile on a downward trend  Angry  Sad Sad  . even if the line has been stable for days !
10 REPLIES
Community Veteran
Posts: 4,783
Thanks: 106
Fixes: 20
Registered: 14-07-2009

Re: why is it ?

Quote from: waynem
why is it that when my BT ip profile raise,s  it takes  3 days to match it


Plusnet's insistence on matching you BT IP Profile with one of its own was based on receiving prompt updates that it does not get any more.  This has them stumped. 
Quote from: waynem
, but if it goes down it plus net match it almost straight away

I must say I have not noticed that myself, seems equally slow to go down.  I don't think it should be necessary to restart the router.
Community Veteran
Posts: 38,438
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Re: why is it ?

read http://community.plus.net/forum/index.php/topic,107497.0.html
and http://community.plus.net/forum/index.php/topic,107258.0.html
and http://community.plus.net/forum/index.php/topic,101517.0.html
The system restart by Plusnet is only a PPP disconnect not  resync or reboot
What do you mean by a restart to play on line - resync, reboot, or disconnect/reconnect
waynem
Grafter
Posts: 133
Registered: 03-07-2012

Re: why is it ?

hi  again !
most of the time after a ppp  reset or whatever it is  (on router it says  ppp) ...i then have to restart my router as i either have 100 % packet loss or  mtu fault , so i restart my router an everything is back to normal except this then starts a downward trend in speeds/profile etc and again if i check bt ip profile an theres a big gap between bt and pn i do a restart an speed will then follow bt profile  ... i thought this had been sorted  as have been going 3 days without any ppp events or disconnects ,
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: why is it ?

I have a similar problem waynem, the last couple of times I have had a Peer Terminate my line disconnects shortly afterwards and also gives me a lower sync.
waynem
Grafter
Posts: 133
Registered: 03-07-2012

Re: why is it ?

hi  james ...yep  thats exactly whats happening  Sad Sad Sad Sad Sad
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: why is it ?

This is what mine looks like Wayne

09/06/2012 23:19:04  ATM1 start PPP 
09/06/2012 23:19:04  ADSL Media Up !
09/06/2012 23:18:17  ATM1 stop PPP 
09/06/2012 23:18:17  ADSL Media Down !
09/06/2012 22:34:15  NTP Date/Time updated.
09/06/2012 20:30:45  If(ATM1) PPP connection ok !
09/06/2012 20:30:44  ATM1 get IP
09/06/2012 20:30:43  ATM1 start PPP 
09/06/2012 20:30:43  If(ATM1) PPP fail : Peer terminate
09/06/2012 20:30:41  ATM1 start PPP 
09/06/2012 20:30:40  If(ATM1) PPP fail : Peer terminate
09/06/2012 20:30:38  ATM1 start PPP 
waynem
Grafter
Posts: 133
Registered: 03-07-2012

Re: why is it ?


09/07/2012 14:09:48  If(ATM1) PPP connection ok !
09/07/2012 14:09:46  ATM1 get IP:**.**.***.***
09/07/2012 14:09:43  ATM1 start PPP 
09/07/2012 14:09:43  ADSL Media Up !
09/07/2012 14:08:57  ATM1 stop PPP 
09/07/2012 14:08:57  ADSL Media Down !
09/07/2012 08:58:24  NTP Date/Time updated.

Snap
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: why is it ?

Wayne, have you tried disconnecting your router on the home page on the router then restarting it, this is supposed to not have any ill effect on your sync and speed.
waynem
Grafter
Posts: 133
Registered: 03-07-2012

Re: why is it ?

Hi James
yeh i have but i,m not convinced !  Shocked ...
i did a restart yesterday morning an D/L came up from 6900 to 7000  lol ... wish i hadnt bothered  Sad .
anyway  will just see how it goes over the next few days
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: why is it ?

I know how you feel mate, I was syncing @13000+, then 12000 then 11000 now I am hovering around 10400.  I dare'nt even look at my router incase it disconnects and the DLM steps in.